Ever had regrets the day after a party? Well, you’re not the only one.
Perth catering company Eat Street Enterprises and its director Bradley John Lamb have been fined more than $20,000 for botching catering for a wedding and a birthday bash.
A couple booked Eat Street Enterprises Pty Ltd, trading as Ole Paella Catering, to cater for their 2018 Margaret River wedding and provide two different types of paella.
But alarm bells soon replaced church bells when the company failed to turn up on the day.
The couple had to feed their wedding guests pizza and pasta from a local restaurant instead, and were only reimbursed $1605 of the $6825 bill.
Then, in October 2018, a Darlington man paid the company $4852 to cater for his 40th birthday celebration.
The chef arrived four hours late with just a single waiter, served undercooked food, and changed the menu. Instead of churros, he brought 12 caramel slices from a local supermarket.
Commissioner for Consumer Protection Lanie Chopping described the two incidents as “inexcusable failures.”
“Organising these types of events is stressful enough for consumers without the caterer turning up late or not at all,” she said.
“It’s important that consumers choose a catering company that has a good reputation and can provide genuine references from previously satisfied customers.
“We would also not recommend paying the full amount upfront. Pay only a small deposit and then the balance after the event has taken place and when all food and services promised have been provided.”
The Perth Magistrate’s Court fined Eat Street Enterprises and Mr Lamb $3,500 each for breaching the Australian Consumer Law. I
t also ordered the company and Mr Lamb to each pay costs of $1,500, and reimburse the disappointed customers.
In court, Mr Lamb acknowledged he had let the customers down and has since declared bankruptcy.